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Victron Multiplus II compact shutting off with printer

terjeloe

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Dec 29, 2022
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I have a Victron Multiplus II compact and it goes into cycles of shutting off and coming back on when I plug in my Epson printer. I am in a sailboat and if I plug a cable directly from the marina and into my boat and plug the printer in then the printer works fine, but through the Victron it shuts off.. I also have a Victron 3600W isolation tranformer. I have tried both having the Multipluss on charing only and On (through the inverter)
 
Sorry, its a Multiplus Compact.

Printer is brother 2375dw

So I actually got both wrong :p Old one was a epson..

I don't have anything to read the codes from it. I want to buy a BT dongle, but haven't yet.

If I unplug the printer everything works fine again.
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2000W?

Brother laser printer?

Brothers are pretty notorious for high surge loads. That one claims a peak surge of 1100W, but I suspect it might be even higher for a brief period.

The conditions describe are consistent with surge.... doesn't work on the inverter, but it does direct on shore. If you have wiring or connection issues, they could contribute. I would expect it to work in passthru mode where shore is powering the MP, charging battery and powering loads, but your description indicates this doesn't work.
 
Yes its a brother laser printer..

What is strange is that it does not work with mp in charger only mode either.. only with a cabel directly from the marina and to the printer.. not through the mp at all..
 
Yes its a brother laser printer..

What is strange is that it does not work with mp in charger only mode either.. only with a cabel directly from the marina and to the printer.. not through the mp at all..

Right, and that's what has me stumped. Have you triple checked that every single connection everywhere uses properly sized wire, quality crimps and is properly torqued?

Item #2 in my spoilers.
 
Will double check.. I've tried the printer on different outlets all around the boat also.. I also have a 2000W 220v oil radiator connected in the boat.. But have turned that off and even disconnected it to see if its due to a startup surge from the printer, but it still happens.
 
Is the output of your Victron 120vAC or 230vAC? Also is the Brother printer 120vAC or 230vAC? You mentioned an isolation transformer and also a 220vAC radiator load. It is possible you are having a unbalanced leg problem if trying to run the isolation transformer to take your Victron's MP 230vAC output down to 120vAC to power the printer.
 
What is the battery system that is powering the mp compact? Victrons usually do fine with surge/startup loads but the battery system has to be able to deliver the amps.
 
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Out of curiosity, does the printer work when it is just plugged into the victron inverter and running from the battery pack?

No shore power connection at all?

The reason that I ask, is that I have seen the same behavior when the shore connection is not stable, so the inverter will not connect.

It might also be related to ground fault detection ? Is there a GFI built into the shore power, as well as the outlet that is fed by from the inverter?
 
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Busy days so slow to reply here.. I have ordered a Victron VE.Bus smart dongle to get some more info from the mp.

Is the output of your Victron 120vAC or 230vAC? Also is the Brother printer 120vAC or 230vAC? You mentioned an isolation transformer and also a 220vAC radiator load. It is possible you are having a unbalanced leg problem if trying to run the isolation transformer to take your Victron's MP 230vAC output down to 120vAC to power the printer.
All is 230vAC

What is the battery system that is powering the mp compact? Victrons usually do fine with surge/startup loads but the battery system has to be able to deliver the amps.
Its 12 280ah eve cells that I have built a 12V 840ah battery. And this happens even when mp is in charge only mode..
Out of curiosity, does the printer work when it is just plugged into the victron inverter and running from the battery pack?

No shore power connection at all?

The reason that I ask, is that I have seen the same behavior when the shore connection is not stable, so the inverter will not connect.

It might also be related to ground fault detection ? Is there a GFI built into the shore power, as well as the outlet that is fed by from the inverter?
I have not tried to disconnect and run it only on the inverter. Will try that, but the shore power should be stable as it runs fine when I connect it directly to shore power as explained. But I will try! :)

Shore power has GFI, I also have a GFI in the boat before going into the isolation transformer.
 
Surge on our Brother laser is ridiculous -- something like 1500 watts for a few seconds I've measured. Double check your torque and crimps. Wire gauge if too small to handle surge + other loads could be part of that too if the MP is seeing low voltage cut off (battery to MP)
 
But it happens when mp is in charge only also.. so battery to mp shouldn't be a problem?

Battery to mp is like 1.5metere and 70mm2
 
But it happens when mp is in charge only also.. so battery to mp shouldn't be a problem?

Battery to mp is like 1.5metere and 70mm2
Actually, my Samlex EVO shuts down when it sees a battery problem even when in charge/passthrough (Note: I don't like that behavior)
 
Yeah, laser printers use heat to fuse the toner to the page, so they have a crazy surge for the duration of the finishing process for every page.
Honestly for a small system use an inkjet.
 
The lasers I have had experience with have used a 11" wide halogen bulb as the fuser heat source. That is effectively a DC short for a few mSec when you first fire it up. Nasty, nasty. Like an induction motor but without the inductive reactance.

Most inverter manuals mention lasers as one potential item they may not be able to power. And after having many lasers and many inverters, they are mostly correct in that statement.

My EVO-2224 can run my little HP P1102W, but certain LED bulbs on the same ckt. sometimes flicker.

Even though they suck, as already mentioned, ink jets don't have this problem.
 
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