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There were no instructions... When I called them to request a wire diagram, they said " we're not allowed ". When I asked about fixing the charger (sending it to be repaired), they said " we don't do that". 12 panels adds up to 444 V. Not the 250 the charger sent was for for.. When I figured it...

I also have a communication hub that simply does not cooperate.. All it says is " offline and standby". Certainly won't ask SS for any more of their prowess..

I made a mistake trusting them... Being new to the solar thang I had questions on the kit purchased from SS. But i thought, they know what they're doing more than I. Part of the kit was a 250/100 mppt charge unit from Victron.. The rest of the kit was 12 panels. 12 panels puts out way more than...

Trying to reach SS after a missed call.. no matter what button is pushed the phone turns into a juke box.. I don't get it. I'm also @ work and don't have liberty to play phone tag. Nothing is more irritating than a business that is unreachable.. I don't get it..

When a Customer makes a purchase , the responsibility to deliver the product is the responsibility of the one taking the money for the product.. No One Else.. Why isn't the Customer contacted and asked/provided the information on delivery receipt ????? Seems pretty easy to just blame someone...

Branch adapters,,, no such thing came in my kit..

I need to power up a 220 a/c unit.. Bonding the neutrals of my Multipus II's just doesn't sound right.. My system works very well for it's 120 set up providing for my off-grid . From what I've read, my take is just get a 220 inverter for powering the a/c . Instead of the transformer, balancing...