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I'm troubleshooting my installation and I can't figure out what's wrong. I have boiled down the problem to a single panel, a single TS4-A-F, and the RSS Transmitter. I've followed the installation instructions the best I can and I'm stumped. I've made a pair of videos which I've sent to Tigo...

I figured it out. The Sol-Ark has a PV Disconnect on/off switch and turning the disconnect to off doesn’t work. English is hard. FYI you can get one Tigo module and one PV panel to turn on just fine. You can even do it without an inverter. Take both unterminated + and - wires from a single...

I have a Sol-Ark-12K and I was trying to hook it up to my Fortress Power eFlex 5.4 batteries over the communication network. The instructions said to update the firmware, so I wrote support and they sent me (for free!) a USB -> RJ45 adapter. I was able to read the values from the battery with it...

Tigo support asked if I had two cores so I tried using each core independently and then both at the same time. - Other Core - Both cores