Select lithium 1 for comms. Make sure your batteries are on the latest firmware. Make sure you either have the new E-WiFi dongle or a 4g dongle or a WLAN dongle. This will work with these 3 dongles only. The original dongles the 18k came with will not work they do not have to ability to transfer...
With off grid mode disabled you have grid assist. That mean grid will help with surges. If it was a firmware problem you wouldn’t be the only on here complaining or looking for a solution trust me
I’m saying there is a problem somewhere. This is not the first time I have dealt with something like this. I have made this video showing it can start a 5ton. So there’s more to your problem then just a 2 ton not starting. With Grid assist you can run anything even if there’s a problem. The...