Looks like you'd have to call the CPSC since the website to report an unsafe product isn't working:
According to their CEO, the new batteries are completely redesigned (and they look different on the website, as well). So fingers crossed they solved this issue.If replacement batteries are built the same way as failed batteries then I would install them horizontally with cell terminals facing upright to avoid electrolyte leakage in the future. GSL needs complete redesign of these packs.
I can't really isolate one cell since it seems the bus bars are welded on...Have you tried measuring the voltage of each of the 4 cells that are in parallel where it looks like one is leaking?
Iron Edison was (they're out of business now) a company in Colorado. Originally, they built their own batteries out of CATL cells. Our house came with one of these batteries when we bought it:Thing is, the REBADGE to Iron Eddison gives many a false sense of security as everyone thinks "Edison" with flashes back on History.
Scary part of this tactic, it's reminiscent of other sectors like Inverter Generators... IE: "Energizer" Brand Inverter Generators that have absolutely NO CONNECTION whatsoever to Energizer Battery Corp BUT people assume it does and don't consider it till they realize they bought a piece of crap and learning this when trying to get Warranty Service.
Yeah, trying - but since I have little recourse, I'll take a replacement for the 3 batterries that died (and I'll just have to wait for the 4th one to die, as well).It sounds like they were unfortunate to receive a bad batch of cells, you're not going to get anywhere with class action lawsuits and foreign entities but I absolutely would push them very, very hard to replace every single pack that is affected. I think that's the best outcome.
You can still measure each cell where the + and - are welded on. They will likely give different values for each cell.I can't really isolate one cell since it seems the bus bars are welded on...
Point them to this thread and ask them again if they would like to replace that fourth one for you.Yeah, trying - but since I have little recourse, I'll take a replacement for the 3 batterries that died (and I'll just have to wait for the 4th one to die, as well).
When I say "rebrand" this is in the context that GSL is an OEM for various VAR's (Value Added Resellers), this is very common in fact. Inverters, AIO's etc...So these GSL batteries weren't strictly a rebrand done by GSL, but a resale by Iron Edison.
If I am counting this out correctly, that is a stack of 22 cells on their sides.I just re-opened battery 4 (the one where GSL recommended a new BMS) and inspected it more closely. Based on the seepage from the cells, even though they show consistent voltage, I think this thing is pretty cooked.
I think it only shows voltage because it's a 16s4p and each of the 16 parallel cells must have one that still works...
Going to try and push harder for a replacement.
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Makes me wonder: why did the cells leak?
Notice electrolyte residue around left terminal on 2nd battery from the top. I suspect high internal pressure inside the cell forced electrolyte from terminal to case insulator gap. Pressure release burst disks look intact. Cells expand due to cycling and due to age. If they are clamped inside rigid enclosure they have nowhere to expand and develop very high pressure internally. If cells were positioned vertically the electrolyte wound be pooling at the bottom of the cell case away from cell terminals.
Notice electrolyte residue around left terminal on 2nd battery from the top. I suspect high internal pressure inside the cell forced electrolyte from terminal to case insulator gap. Pressure release burst disks look intact. Cells expand due to cycling and due to age. If they are clamped inside rigid enclosure they have nowhere to expand and develop very high pressure internally
Ran 2.5 years, making it seem unlikely that during a few weeks recently 3 out of 4 packs fail all at once.July 2021… so 2.5-ish years. Though our major remodel that added new loads wrapped up October 2022.
agreedThis was never a BMS issue, rather an OEM that cut corners
When OP taked to a former tech from IE (he likely saw failures from other installations) the point taken is pretty clear: the cells were not being properly controlled via various reasons, the OP noted recently they added to the loads, this may have triggered a problem with the cells such as over voltage, leading to the leakage that lead to the failure we see.Based on his experience, the issue is caused by seepage from the battery cells, not external moisture. Apparently, the Flexnet DC component that’s part of my system adjusts the charge currents and voltages based on lead acid batteries, which creates conditions that are problematic for the LFP batteries and accelerate this issue. He recommended simply removing that component from the system.
I don't know why we have to assume the cell was abused in some way
Ran 2.5 years, making it seem unlikely that during a few weeks recently 3 out of 4 packs fail all at once.
OP noted recently they added to the loads
So I just spoke with David Bly at terravolt.net. He’s super technical and worked at Iron Edison. He’s very familiar with this issue.
Based on his experience, the issue is caused by seepage from the battery cells, not external moisture. Apparently, the Flexnet DC component that’s part of my system adjusts the charge currents and voltages based on lead acid batteries, which creates conditions that are problematic for the LFP batteries and accelerate this issue. He recommended simply removing that component from the system.
Prismatic LFP cells cannot take weight / pressure. They are intended to be "Bound" with very mild compression @ 3.200V to prevent stresses on terminals etc. LFP will always expand & contract a small amount and is relative to SOC & Ambient Temps. Most often the binding is with Fibretape or fibre-strap. They are NOT intended to be on their sides because the electrolyte will not fully cover the jelly roll. They are designed to be UPRIGHT !I don't think these failed from added stress. We have one system with 4 batteries was a grid tied backup. They sat at float voltage for most of their life with virtually no load. That system was an outback system. Another system was a solark, also grid tied backup, that one had two batteries..