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thanks Jess...you worded it much better for Johnny than I did

after I sent photo of serial # they sent "exchange approved" email with a link to finish the process which includes invoice and link to pay for the discounted 6000ex. Once you receive the 6000ex you have 6 weeks to return your 6500. I sent the inverter only(nothing else) and they accepted it.

I think my serial # was on a sticker(bottom right side while facing inverter). Just sent a photo of it and waited for the approval email from SS.

Hi Johnny, go to this link scroll down and follow the instructions: signaturesolar.com/upgrade-program. Get your own boxes if they accept your exchange.

Hi Jess, how do I obtain a return slip for the 6500? We are ready to send it back. thanks

perhaps you could request a "please don't ship before date" considering the fact that we must return our old Inverters within a 6 week return window...

thanks for your response

ok sorry to hear that. I'd appreciate any pros/cons you have experienced with the 6000xp as we will be setting ours up soon.

thanks...I will look for instructions here on the forum to show how to DM a fellow member.

our 6000xp arrived yesterday. It was not expected until mid-May. What would be the best way to contact you if we need advice? I am new to this forum and do no want to go against the rules.

lucky or blessed...tonight I feel like both

one alternative(and a more costly one) would be to buy one 6000xp outright now from a company that has them in stock...then when your exchange unit comes from SS in May you could parallel the two.

I just received my 6000xp today(upgrade from 6500ex). I also was expecting a mid-May delivery but got ours in one week. We now have 6 weeks to return the 6500 to complete the transaction. I do not know why ours came so soon.

thank you...not sure when the 6000xp will arrive from Signature Solar...we are about 10 minutes west on 422 from KOP.

We are looking for a experienced solar mentor to provide advice and guidance as needed. We will be swapping out a 6500ex for a 6000xp.(SS exchange program). Bank of (4) 48v Lifepower batteries. Ground mount of (9) 450w bi-facials. We are in area code 19475 and are more than happy to pay for...