EG4 6000XP Upgrade

[jbkrntrprz]

Just to confirm that I got the same message about a bug with the app today as well. You can't access the Settings section

When I am connected via my router, and I try to access the settings it exits out of the app and says that there is a bug present. It does not do that when I just connect without internet.

 

[SignatureSolarJess]

Right now I have been working with SS. Would you rather take care of this?

Hey! Just checking in, did you get this sorted out?

 

[jbkrntrprz]

Hey! Just checking in, did you get this sorted out?

Still working on it. They wanted more pictures. Thanks for asking.

 

[SignatureSolarJess]

Still working on it. They wanted more pictures. Thanks for asking.

You’re welcome! Let me know if you need any help!

 

[CTF]

That seems reasonable and smart to have 4, but this light flickering is really uncalled for. Its been shown to be common to the 6500s. And the major issue I had where it could have done some damage to a home appliance. You would have thought there would have been some sort of safeguard to prevent only one inverter to go offline on a 240V system. I was surprised. I guess you are used to the flickering lights by now! Is it to late for you to return them?

a few months ago signature solar said in a news letter that people were having trouble with light flickering on the 6500 and they had a download for the inverters [you get from them] and it would fix this problem. I hope because I will have everything in my system complete by next week.

 

[jbkrntrprz]

a few months ago signature solar said in a news letter that people were having trouble with light flickering on the 6500 and they had a download for the inverters [you get from them] and it would fix this problem. I hope because I will have everything in my system complete by next week.

I just returned my 6500s because of that problem and other stuff. I never got that newsletter and they did not offer any download to fix the problem. I have 2 6000xps now and absolutely zero light flicker. Hope you have better results than I did with the 6500s!

 

[jbkrntrprz]

Just to confirm that I got the same message about a bug with the app today as well. You can't access the Settings section.

Are you still experiencing the problem with the app? Nothing has changed on my end?