Recent content by Carlton

no i have not receive a tracking number and still waiting for one

should there not be a tracking number when items are shipped to a customer

She is brilliant it took her laterally minutes to achieve what six separate other staff could not do in nearly one year of my dealing with them

i was thinking that to myself but i have no choice they have already got my money

Aug 24, 2023 Add bookmark...

@Eber if its ok i can take you back to a year ago when i first purchase 5 inverters and 6 eg4 batteries

Just got a reply from signature solar they have shipped me a refurbished inverter.i hope it works better than the one they shipped me 2months ago i am so grateful to Jess. after one year of living hell finally a light at the end of the tunnel fingers crossed THANK YOU SO MUCH JESS

@jess i have sent you a reply including my email address

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good day to you all, four months ago i returned two EG4 6000W inverter to signature solar on instruction by signature solar,they returned to me a refurbished one two months ago i have been trying to get the second one returned to me ever since six emails so far and one phone call and still no...

under normal circumstances yes,but there are other facts that i had not included in order to keep the original post short.there were also an issue with one of the battery that kept tripping its breaker,the replacement inverter's came damaged and screws missing they would not work togather in...

I have already remove and replace the damage inverters dident worth loosing my life for. the issue here is that i was instructed by signiture solar to purchase the replacement inverter's before i returned the damage ones which i did, and now they are trying to charge me for repairs or exchange...

Please ensure that all the cables and components that came with the unit are returned with the unit. Additional charges may be applied if all original components/cables are not returned. Please let us know once the inverters are shipped. Once we receive the inverters, we will ship the...

Proof of Delivery Dear Customer, This notice serves as proof of delivery for the shipment listed below. Tracking Number 1ZAX5398D973589104 Weight 41.00 KGS Service UPS Worldwide Express...

On Wednesday, 17 May 2023 at 15:43:15 GMT-5, resolution specialist <resolution@signaturesolar.com> wrote: after speaking with the technical support team: Our team has reviewed your ticket information and we see that you're experiencing issues...