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Just a quick update with some news I heard from Sig Solar Tech Support while continuing to troubleshoot "Insight Home won't detect an address 0001 EG4LL V2 battery". Tech Support mentioned that in order for a V1 battery to communicate to Insight Home via a V2 battery, its firmware must be...

FWIW, I've continued to email back and forth with Signature Solar tech support for the last week or so. The end result is that they are arriving at the same conclusion we have, i.e., that the EG4 LL V2 firmware is to blame for the Insight Home to not detect the battery when the battery has...

Shire222: I just now followed Matruco's suggestion from a week ago and was finally able to get my XW-Pro to detect and communicate with my EG4 LLV2. To quote Matruco's earlier post: "The other thing is, the video said all the dip switches should be forward except for the top one and it...

Hey, guys... I was able to get Signature Solar's tech support on the phone today and Daniel put me back on the straight and narrow in short order. Turns out that the USB-RS485 cable supplied with the EG4 batteries work for monitoring the batteries, but -not- for upgrading firmware. To...

Sorry for the delay, haven't been checking the forum regularly... No progress yet on getting the XW Pro to talk to the EG4 LL V2 battery. My symptoms are that when I tell the XW Pro to "Detect" devices on the RS485 port of the Insight Home gateway it comes back with "0 Devices Detected" or...

400bird, you were right on the money in your post a few days ago! Resetting to factory defaults and starting over cured it... I took the day off work yesterday to try to get this figured out ahead of the coming week's 110 degree heat wave. Changing the Grid Code to HECO Rule 14 didn't help...

Just a quick update... I received the recommended USB-RS485 adapter and gave it a try. I was able to update all my EG4LL V1's to the new software without any problem at all. Unfortunately, I haven't been able to get the EG4 V2 battery to talk to the XW Pro inverter so am stalled out again...

Sorry for the silence... Not a lot of progress to report or time to log on in the evenings, but will post an update on what so people know its still underway. To summarize: - Schneider Tech Support got back to me via email within a few working days of my request for help. They requested some...

One last post on this thread, then maybe eventually start a new one on "XW Pro Sell to Grid Instability with mixed DC/AC-coupled Solar" or something to that effect. After a week of watching it run, I figure the "Stuck in AC Passthrough" problem is resolved, having been fixed by resetting the...

Thanks, Scat. I think I'll abandon this particular thread since it started out as an "uploading new EG4 V1 firmware" problem and has now morphed into a "XW Pro can't detect EG4 V2 batteries" problem. The thread you suggested is definitely just what I'm facing now. As a quick update while...

Matruco, if you have been able to get your Insight Home to detect your EG4 LL V2 batteries with any DIP switch settings at all, you're ahead of me. I'm getting "0 Devices Detected" on the Insight Home regardless of how the battery DIP switches are set. Signature Solar has reviewed video clips...

Just another quick update on the problem where EG4 LL V2 batteries can't simultaneously serve as a master battery for V1s and also be detected by a Schnieder Insight Home... I received an email for Ryan at Signature Solar today indicating that a new firmware release for EG4 LL V2's is now...

Just now set the dip switches all up (previous attempts were all switches down), cycled the power and gave it another try. No joy--same symptoms as before. Definitely acts like a comm failure. What USB serial-to-RS485 cable have you all been using successfully? Maybe the one that Sig...

As near as I can tell, Schneider has the "Enhanced Grid Support" working, at least in inverter firmware 2.04 and when running with SOC enabled. It wouldn't surprise me if the various voltages (Grid Support, Recharge, etc) still figure into their algorithm somehow, but my system has been pretty...

For roughly the last six months I’ve been trying to get the settings dialed in on my XW Pro 6848 and MPPT 80/600 so it sells excess PV to the grid without depleting the battery bank (three EG4-LL 100A 5 KWh batteries, communicating on the Schneider Xanbus via the Insight Home). I was gradually...

Has anyone had trouble uploading the new firmware to EG4 LL V1 batteries? I've been trying to upgrade my V1 batteries in order to run them closed-loop via a V2 battery with my Schneider XW Pro. I'm able to monitor the batteries just fine using the BMS Tools program and the USB/RS485 adapter...

N2AWS: I never have figured out the posting visibility rules on this forum, so will repeat something I just replied to 400bird with... At the moment, it looks like resetting my inverter to factory defaults, then re-configuring it from scratch the same way I had it before fixed the "Stuck in...