Need help please, probably something I'm doing wrong. Signature Solar stopped communicating with me and I don't know where to go from here.
So I've had my EG4 18kw pv inverter functioning for about 9 months. Been happy with it! I am trying to connect a Generact ecogen 6000 kw generator to EG4 generator input terminals. My problem when generator is running and EG4 connects to generator, generator will fault out (voltage too high).
Please note I have an interlock with generator that automatically unloads some of my house load.
Thanks JJB
So I've had my EG4 18kw pv inverter functioning for about 9 months. Been happy with it! I am trying to connect a Generact ecogen 6000 kw generator to EG4 generator input terminals. My problem when generator is running and EG4 connects to generator, generator will fault out (voltage too high).
Please note I have an interlock with generator that automatically unloads some of my house load.
Thanks JJB