Search results

I have posted this on another forum, and I am curious what people on this forum think about the problem. Schneider's Insight Cloud Solar Production report has been broken for two months. Daily solar production graphs are working. Monthly and Yearly graphs show nothing. Zero display of data...

Thank you for your information about the installation of bn41. These features were added with the 1.18 bn33, but they pulled it without explanation. I think this is very unprofessional. I had a software company for almost 30 years. Customer communication is #1 to ensure loyalty and confidence.

Hi, I am wondering if anyone has installed the update (1.18 bn41) to Insight Home/Facility. I downloaded it and I see that it was dated July 23, but I think this is the date of the first 1.18 update that they pulled. It reappeared a few days ago, but there was no notice posted anywhere about...

Yesterday I installed Insight 1.18 and had some strange results. I was a computer programmer and owned a software company for 25 years, so I normally work carefully and systematically when making changes. After installing 1.18, the first thing I noticed was the clock was weird. I checked and...

Thank you for your post. I have been trying to diagnose why my system would start a charge cycle at random SOC values. I am using EG4-LL batteries and I see in the release notes for Insight 1.18 that the batteries are supported directly. I installed the latest firmware in my EG4-LL V2...

Number of beeps is critical. All 4 choices cause a restart.

When you held down the reset button for 12 seconds did it beep 4 times? 3 times? Any beeps?

Hi, I looked at the Events and I see nothing happened to the Grid power last night. I'm still puzzled as to why it started the charge cycle twice last night.

Hi, thank you for the reply. Yes, it is not a standard setup, but I am in Costa Rica. The power is like nothing else I have ever seen. Appliances die regularly. Power blips are multiple times per day. Outages can be daily. So, I save one inverter as a charger/backup. The other two...

Hello, I am hoping some Schneider Conext XW Pro experts can help me with a problem. Short summary: I have an XW Pro connected to the grid, and it is primarily a battery charger. I have two other XW Pros supplying power from batteries. I have EG4-LL batteries and BMS communication is...

Another update. After installing the firmware, I noticed many strange changes to the operation of the system. First, the Slave was reset to Split Phase Master. This prevented it from starting up. Second, the Charge controller settings were changed and were no longer communicating with...

As a followup. I was able to install the V2.04 update. I think the firmware on my Insight Facility was 1 version out of date. It seems to have a few improvements in the status pages, but nothing else seems significant?

Hello all, I recently installed a pair of Schneider Conext XW Pro inverters and am trying to set the voltages of the inverters. They are both outputting 118.8V and the configuration tool says the master should be 0.4 to 0.6V lower than the slave. I have the Conext Configuration Tool. When...

Good day, I have been operational with a pair of XW Pros powering my property for just a month. So far, I am impressed. One puzzle I have is throbbing lights. I have about 40 sconce lights with two 7w bulbs around the property. They are dimmable, so at night, I reduce them to 40% brightness...

Odd. The Schneider website is only showing 2.04.00 https://solar.se.com/us/en/product/xw-pro-120-240v/#downloads

Hi, I am wondering if anyone has upgraded their Schneider Conext XWPro units to the latest firmware posted on Schneider's support site. My InsightCloud is showing the new firmware as an upgrade for my inverters, but when I tried upgrading it said it was not correct.

Yes, we just finished building a house at 1,234 feet elevation on the south pacific coast area. You need to be up a little to get the convection breezes day and night, plus it is less humid. Costa Rica is not without its challenges, but it is stable, friendly, and beautiful. I am using Home...

"If it's the LL batteries you will want to turn the master on last." How are your customers supposed to know this? Magic? Please post detailed instructions on how to connect EG4-LL batteries to Schneider Inverters using Insight Home or in my case, Insight Facility. If you have posted it...

We have precisely the same problem. I have the same 6 dip switch batteries and identical inverters. I have seen the "new" instructions for Schneider with EG4-LL batteries, but I have not been able to upgrade the firmware on the batteries yet. Did you do that? I have 12 of the batteries...

Yes, I am getting up to 3.5kWh of charging under full clouds. Costa Rica is not Puerto Rica. Similar but Costa Rica is a Country and much further south. I set up one inverter as a grid charger for times when I am concerned about battery levels. The other two inverters are not connected to...

This looks very interesting. I just got my Schneider system working and would like very much to integrate it into Home Assistant. I also have EG4 LL V2 batteries with Insight Facility. I am struggling to get my Insight to read the EG4 BMS but I may have found the solution. I see that EG4...

Hi, I am trying to get my Schneiders to read the BMS in the EG4-LL batteries, and I see that you set the first battery to 0. Was this so you could make the connection? When I do the Device Detection it finds one device, but no BMS appears as a device. I am wondering if it is because my first...

The reason for doing this is a) bad power and b) cost. The power in our area can go on and off a dozen times per day. The quality is terrible, but without tools that is just subjective. Appliances fail with regularity. Electronics suffer. Although you can buy a UPS for your computer or...

Thank you for this recommendation. It is a very interesting idea. I also have the EG4 Chargeverter that I could hook up to the grid and use to charge the batteries in case they drop too low. But, it would not be automatic. Much of this will depend on how much I can generate from the 30 solar...

I am interested in how you found the above video? I looked on their Youtube channel and it is not listed.

Many thanks. I have a USB to DB9 adapter, and I may have an old laptop with a DB9 port. Did you calibrate because they were producing different voltages? What were the symptoms, or did you just measure the voltage individually and determine they were not close enough? Thanks again.

Good day, I recently purchased a system that includes: 3 XW Pro Inverters 2 MPPT 100 600 Charge Controllers 2 MPPT RS Disconnect switches Insight Facility Conext Configuration SW Tool 2 battery racks with 61KWh of EG4-LL batteries EG4 battery charger (new product) 12KW of Solarever panels Now...

They are mounted on the wall. Too late for those kind of thoughts. :)

Thank you for the excellent explanation of the problem that having multiple inverters can cause. I have a couple of questions that I think you may be able to help me with. First, if you have two inverters, and your potential load was more than 60 Amps, couldn't they have the same problem...

Thanks for the reply, but I think I need a little clarification. The grid will be connected to the inverters through the PDP. This is so I can use the battery charger in the inverters to recharge the batteries in case the sun doesn't shine for a few days. I do not want to have the inverters...

Yes, I have the PDP. I agree, it is extremely valuable with this system configuration.

Hi, I'm trying to install 3 Schneider XW Pro inverters. It seems there is a warning about using 3 of these that I do not understand. Are there any Schneider Experts out there who can explain where the problem is when using 3 inverters? This is the quote from the installation manual...

No, I don't think so. I think I could fuse the batteries to something lower and use the 1000 Amp Bus Bars.

I'm looking forward to the assembly, but unfortunately, I am building a house, workshop, and garage at the same time, so I have not had nearly enough time to invest in the solar system. But the buildings are all split into PV and Grid panels. Most heavy energy consumption will be propane, but...

I don't have the bill yet, nor do I want it. :(