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Hey guys, disregard as EG4 team worked behind the scenes and determine that I had a stuck relay that was not allowing the values to update. Working solid now.

Me too, and thanks everyone. I'm going back home in a couple of weeks, so I'll watch it until then.

So for everyone to understand what happened, and the great @EG4_Jared can correct my explanation, he effectively reset both inverters to default to clear the settings and start over. The relays were somehow hung and not turning on for the GEN port, but when he did the reset, they came right up...

UPDATE! UPDATE! I don't know what has been changed yet, but @EG4_Jared has got me working...Yipeee!!!

So the EG4 and SS team are looking into it now. It's got to be a CT/settings issue. My house is not consuming 9kW... Now I only wired up 1 set of the CT's and not to both inverters. I wired mine here, (I don't have a fused disconnect for the PV's going into the main disconnect breaker.)

Agreed. For some reason I had it in my mind that batteries were charged up front, but my mistake.

I have No Idea, but I haven't seen anything like that.

Yeah, something isn't right at the basic level with the EG4's. I turned off Grid AC Charge to charge the batteries from PV not charging the batteries which are at 23%. Granted it's still early but the PV power generated should be flowing to the batteries... I wonder if I reverse the CT's...

So this is the stuff you want to spit nails at Signature Solar when you spend $30K. I turned on Power Backup, as a bad weather and possible tornados are headed to my home and my wife is alone, while I'm traveling for business. I get to my destination and look, and my batteries are drained to...

Agreed. If you notice the CT’s are in the GRID subpanel which connects to the as it was easier for me to wire them there. I don’t know if doing so will make that big a difference? Either way, I wonder why the two can’t coexist with them paralleled on the GRID subpanel?

I was also planning to add a third battery, but I wanted to see how the performance would be with two initially before I purchased that that third one from signature solar

I have 40 kW on the on the roof and another 10 kW that I was thinking about adding, but I was pressing my limits associated with roof space

As for advantage definitely I’m still grandfathered with the net metering program and the state of Louisiana and I get to sell back at equal amount so I can build up a credit overtime and already had the panels so why not

They were attached to the main panel originally. If you look at those pictures, you’ll see that they were on the main grid panel 30 amp breakers when I turned them on the 18 K started having weird issues. It was like the CT were minimizing solar and was not maximizing its output.

Crap, I didn’t check and I had to get on the road

Nope Nope, turned Grid Sell Back back to 0. When set to 12, it pulled from the batteries and I was sending 16kW battery + PV to the grid

So Grid Sell Back set to zero as it was the default setting, and the book says it's a "limitation" Let me change that to 12kw and see what happens. Yes, CT's installed on the Main Sub Panel

I appreciate you guys helping. I have a 6hr Drive this evening for work, but will be checking along the way. Hopefully @millsan1 or @SignatureSolarJess can bring some help to the party, because I'm out of ideas.

Correct

Yes at 100%, charged from PV not the Grid...

Grid Sell Back is Enabled...

Busted relay was my first guess...but both relays? unlikely, but no improbable. As for logs...none. Here is the "data history", but nothing looks relevant. The forum does not allow me to upload excel files

I completely agree, but I've got no power on either GEN port of my two 18kpv's. I would think one of them could be a hardware issue, but both tell me it's a software issue. The manual and others on this forum have indicated it works. I've got 0.0 VAC on both devices

Changed AC Couple Start to 5% and Stop to 100% and no GEN power

Those settings are what another user here had set his. My Perfect setup? I’d like to run the house on PV and charge battery while sun is shining, use the battery when the sun goes down, until best discharge rate, then pull from the grid to power the house (not the battery) and then start over...

So I've got tons of pics, but getting it packaged where the forum will allow me to upload is tough. Every iPhone pic is huge. So here's the pdf files. Only two of the 4 Fronius inverters are online. They were attached to the Grid panel right of meter in the pic in parallel. I included pics of...

So I had them in parallel on my grid main panel on separate breakers. Whole home wiring schema as laid out in EG4 manual with feeder tap (Polaris splice on grid main disconnect). Both worked independently but not together. Was on the phone with EG4 at the time and started sucking battery down...

@SignatureSolarJess So what's the settings on the 18K's? I've been talking for days with EG4 and SS reps and they say my situation is "unique" and not making any progress. I also messaged @millsan1 to see if he would be so kind as to share his settings. Here's my problem...I have 2x 5kW...

@millsan1 Been talking with EG4 Support and SS support and not making progress. After turning to the forums, I see that you have a setup similar to mine and wondered if you would share your settings for your 18k's? Here's my problem...I have 2x 5kW Fronius inverters on the GEN port of each...

I am having the EXACT same problem. I believe there is a bug in the EG4 software that is not allowing the relay to turn on to switch GRID power to the GEN port as it states in the manual

This is crazy! I've spent $30K and can't get this cable thing worked out. I was sent an RS485 cable and upgraded the RS485 related firmware. I called SS and they are sending me a USB RS232 cable. I asked for the pinout to stay on schedule with my turn-up, but they sent me Pin 1 & 2, which...