Power outage anomaly?

[BrendanK]

So the wifi went down at our property this morning and said it was due to a power outage. I'm 5 hours away and the place is remote and there is no one to go check on it so I'm a little concerned.
I am running the EG4 18K and looked at the app to see if there were any anomalies leading up to the outage and saw this:

I'm not really sure what to make of that and figured I would ask if anyone could make heads or tails of it on here.

 

[BrendanK]

For more clarification:
the house is not complete yet and is not inhabited. Nothing except Starlink and Simplisafe are running in there currently that's why there is no consumption.

 

[BrendanK]

so my wife's uncles went out to check things out for us and took pictures.
18K is showing a battery fault. Multiple alarms saying battery voltage is high.
How, after two months of normal function would this happen?

 

[myles]

so my wife's uncles went out to check things out for us and took pictures.
18K is showing a battery fault. Multiple alarms saying battery voltage is high.
How, after two months of normal function would this happen?

Did you ever get this rectified?

 

[BrendanK]

Did you ever get this rectified?

not exactly...haha EG4 did tell me that there were some settings to try and change to ensure that the system never overcharged, but what I have found to work is just making sure to use electricity enough to keep the batteries from getting too full. For now that is working.