HA, part of the story.
Here are a few more bits:
23/10 19:15
Me:
The battery arrived today and the box was not damaged.
The battery is damaged.
bunch of back and forth
24/10 22:46
Me:
Send me a return shipping label and I will take the battery to a UPS location and you will issue a full refund.
Cerness:
OK, give me a minute, I'll find a client in the US.
26/10 08:50
Me:
Status of the return shipping label?
30/10 21:37
Cerness:
I haven't found a client yet. Give me a little more time.
02/11 04:39
Me:
You asked for a little more time and I patiently waited another 7 days.
Cerness:
But I haven't found any US clients for a while, is it ok to wait for 11.11 this week? I am looking for clients
Me:
I will wait until the morning of 11/11/2023 as you asked.
05/12
Me:
More than one month later and you still have not honored your word.
Cerness:
The point is that I don't have a way to give you a shipping label, can you ship to my customer's address? I can pay for your shipping.
Me:
Yes, I can. Issue the refund plus the shipping cost and I will ship it.
Cerness:
But I need to find a client in the States first.
04/03 18:31 (CC issued charge-back)
Me:
What say you?
Cerness:
What's the problem, my friend? [It appeared he did not know of the charge-back.]
Me:
You want your battery back or should I dispose of it?
Cerness:
I want my batteries[y] back.
Me:
OK, how do you want to get it back?
Cerness:
I'll give you the address of my other customer in the US and you can send it to him for me, is that OK?
Me:
No. You can have UPS or FedEx pick it up.
Cerness:
OK, I'll contact the logistics provider and see if it's possible to do this, give me a little time
Me:
You did me so wrong, I am not inclined to do anything for you. You have 48 hours.
Cerness:
My friend, I'll take care of it as soon as I can.
08/03 07:02
Me:
OK, gave you more than 48 hours. I will begin making arrangements to dispose of (give away/recycle/trash/etc.) the battery. snip
Cerness:
Friend. I'll take care of it right away. Give me a little time.
After another "Give me a little time." and all the time elapsed (137 days), I considered the battery abandoned.
