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On the new 12k hybrid there is a connector zip tied to the signal cable hold down bracket. Here is a pic

i just received and have started to install a pallet of Aptos 370W Bifacial Solar Panels from SS. The VOC is 41.4 and ISC is 11.26. Are the panels in 10s ( in South Carolina) too much for the EG4 6000XP with 480v mppt?

I will be installing the 12k btu DIY hybrid but am seeing conflicting installation instructions. The EG4 video ( not the DIY version) shows pumping down the line set before opening the valves. I do not have an issue with that since I have the pump, but my question is other videos show just...

I just installed my 2nd 6000xp and did the firmware update. When completed it shows an older version than the first one I commissioned around a month ago. The new one updated to ccaa-180C0C while the other shows ccaa-180C0D

When installing my EG4 indoor batteries I noticed in the manual there are 3 EG4 inverters pictured. 18k, 12k, and 6000xp. Any idea when these will be available?

I did as support suggested and updated the firmware on one of my SRNE inverters. When it restarted I was told to hold down the up and down arrows to do a factory reset. That does nothing. I tried all the combinations of with the 4 buttons but no luck. I have another one and was trying to...

I am trying to get this to work but my cable I made to communicate with the LL-S batteries does not work. I can not find the post that EG4jarred posted with the pins used for different EG4 products for both CAN and RS485.

I just got two of these installed in split phase. No incoming ac. The ground neutral is not bonded. I have both running. G to n is open and has ~ 2v. I thought the new units had switching to bond automatically when there is no AC input from main. With my tests I need to bond in my offgrid...

I am getting ready to connect my 6000XP to the grid as a backup charging source. I have a Leviton panel with the generator interlock. I have seen others that run a 50a breaker to the "LOAD" input on the XP (that's where the interlock will be). My question is that the GRID on the Inverter...

Is there anyway to keep the screen on one page instead of changing every 3 seconds?

I have the 6000xp wired to the EG4 comm hub, hub to batteries, and the last battery in chain is also connected to SA. Pins 1 and 2 to the USB usb to serial adapter. I get good communications with the Inverter and SA and I can connect to, and see all 3 batteries. My problem that I have to hit...

Just opened my new indoor EG4 battery and dip switch 1 is broken off. Vendor has offered to return/replace or I can keep it and let them know what I think the value of credit should be. They said will not affect the warranty. I can probably switch it on of off with a small jewelers...

Are these a rebrand of another version? Reason I ask is I have a Growatt system right now but need to build a bigger system for a different project. Eco-worthy's manual does not show EG4 batteries for the BMS communications. Also if anyone has them working with solar assistant.