Unfortunately, I am pessimistic about this.
We have to admit that the purpose of most customers buying from China is to obtain products with price advantages.
In addition, many customers who have experience buying from Chinese manufacturers are not so keen to share their experiences, whether...
Indeed, since EVE starts their own retails business also, so for those sellers without official authorizations, EVE will print mark B on every cells.:ROFLMAO:
Agreed, so every time a customer asks to compare other suppliers, I will objectively point out where they can compare the quality of different suppliers. Sometimes there are even customers who want us to use cheaper batteries, so that we can give him a lower price. I was shocked and...
Why don't you ask Felicity to share the guidance? Don't battery sellers basically provide customers with detailed setting parameters for inverter work?
Emmm, why do you think it's not us but the credit company who made the refund?
If we don't do any reaction, you think the credit card company will use their own money to pay you?
Besides, you never told our collegue any details about the battery return before, he asked you about it, you just...
Hi dear all, could you please do me a favor for the survey? Much appreciated.
If it's not allowed here, please let me know and I will delete the post.
1. Does Germany still provide subsidies for PV/Home energy storage systems?
2. Is there a local VAT reduction policy for batteries?
3. Do you...
Hopefully it can make sense to you guys.
The 3rd file is to guide those people whose pack uses JBD BMS and want to connect to Victron.
Any questions about the setting steps, kindly contact us directly, we are honored to help you make it.
Hi Tulex, we are a LiFePO4 battery packs manufacturer from China.
According to our experience, CATL only sell their cells to their authorized distributors, so if a personal use customers want to buy CATL cells, they can only get it from distributors. Besides, CATL is absolutely more expensive...
Hello Vito. I'm Zack, a colleague of Ara, and I'm in charge of these 2 stores with her and another colleague. Thank you for your willingness to share your experience with our batteries.
To all those who are interested in our batteries
Cerrnss is the name of our own factory, so we registered this...
Sure, he's the one who keeps saying we're dishonest.
You can blame our colleague for not processing your refund in time, this is a fact, we accept it, and he also got the penalty.
Is distortion of the truth tolerated?
We at least provided proof of refund, and below you can see a transcript of...
When using the Deye inverter, I also encountered a problem.
I set zero outlet to CT, load first mode.
When the battery is fully charged, it will automatically discharge, although at this time the power of the load and the export grid is greater than the PV power, but normally i would expect that...
Not really, many battery pack manufacturers use the BMS which works well with the 2 brands you listed above.
BMS manufacturers can get the communication protocol of the inverter, but mostly battery factories don't produce BMS themselves in China, so actually you have more choices than that on...
Actually, In China, many battery pack manufacturers know that they use 80Ah cells to make 100Ah battery packs. It's no secret. But because their prices are so cheap, there are still many people who are willing to try them.
Thanks for sharing, it's very helpful.
In fact, some of our other customers have encountered similar situations.
Their battery or one of them is reading wrong SOC information due to BMS data.
For this situation, we generally upgrade the BMS remotely to help the BMS provide correct data to the...
Totally correct, battery on the list is 100% communication with the inverter, furthermore, the battery brand has to be famous enough, then the inverter manufacturer might add your brand. We are surely many BMS can get the inverter communication protocol to make the battery communication with the...
Did you read my last message? "You can blame our colleague for not processing your refund in time, this is a fact, we accept it, and he also got the penalty."
Do you know what that means?
My friend plans to build his own solar system recently. He told me there is a manufacturer claiming their battery is compatible with all the inverter brand.
Besides, this model is with AC coupled function.
I am confused about that, any suggestions will be much appreciated.
Battery spec can be...
First of all, you bought the battery in our AliExpress store. And I am not the person in charge, I just conveyed your appeal to our colleagues in different departments for you. I don't quite understand why you didn't attach a record of your communication with the person in charge.
Secondly, our...
Funny, just a spell mistak. If you are British, you are qualified to say this.
Forget the history in which you learned the language?
What a pity:ROFLMAO: