massSolar
New Member
Hi everyone, I am new to this forum and solar energy in general.
I sure could use help in figuring out what to do about my SunGoldPower inverter. At this point, I feel like SunGoldpower is going to leave me high and dry.
I received my TP6048 inverter about a month ago and cannot get it to output anything close to rated power. I have a 4kw shop heater rated to run off 240 VAC. Every time I try to operate it, the inverter disconnects the output. It does not report any fault codes, it just turns off the output and makes a beeping noise. After about 20 seconds, it will restart, then the whole process starts over again.
I have contacted SunGoldPower, and they have asked me to make several videos of the issue. They have jumped on the fact that my battery is DIY. I have shown them over and over that my VDC is holding during all my testing. I used my voltmeter with minimum hold function which shows the voltage never drops below ~52 VDC. I have gone as far as using an oscilloscope showing the VDC in and the VAC output.
They were very helpful at first but appear to be ignoring me at this point. If they get back to me, I will update this post.
Video:
(This video show voltmeter testing.)
System Setup:
- SunGoldpower TP6048 inverter.
- 16 EVE LF280K Grade A
- JK-B2A24S20P (I tried testing with this totally bypassed/removed which did not help.)
- No solar panels at this point
- Heater: "HotOne" "Cadet" Model: RCP402S (Connected to L1 and L2 of the inviter.)
I sure could use help in figuring out what to do about my SunGoldPower inverter. At this point, I feel like SunGoldpower is going to leave me high and dry.
I received my TP6048 inverter about a month ago and cannot get it to output anything close to rated power. I have a 4kw shop heater rated to run off 240 VAC. Every time I try to operate it, the inverter disconnects the output. It does not report any fault codes, it just turns off the output and makes a beeping noise. After about 20 seconds, it will restart, then the whole process starts over again.
I have contacted SunGoldPower, and they have asked me to make several videos of the issue. They have jumped on the fact that my battery is DIY. I have shown them over and over that my VDC is holding during all my testing. I used my voltmeter with minimum hold function which shows the voltage never drops below ~52 VDC. I have gone as far as using an oscilloscope showing the VDC in and the VAC output.
They were very helpful at first but appear to be ignoring me at this point. If they get back to me, I will update this post.
Video:
System Setup:
- SunGoldpower TP6048 inverter.
- 16 EVE LF280K Grade A
- JK-B2A24S20P (I tried testing with this totally bypassed/removed which did not help.)
- No solar panels at this point
- Heater: "HotOne" "Cadet" Model: RCP402S (Connected to L1 and L2 of the inviter.)