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I purchased two battery chargers from LLT Power in China Lithiumbatterypcb.com One was an 8 cell 24 volt LiFePo4 120 watt charger and the other was a 16 cell 48 volt LiFePo4 900 watt charger with 50 amp Anderson. I had been reviewing them for a year with no bad remarks I could find. One thing that bothered me was that James, the contact hardly ever returned my emails. I still decided to take the plunge and purchase the above chargers.
I then get an email from PayPal stating my payment was successful to a hot mail account which I had no clue who this was. This immediately sent me into "I got ripped off" mode and I wanted answers. I emailed Mr James asking him what the deal was yet I received no response what so ever.
8 days later I emailed Mr James for an update......Complete silence. Two to three days later I emailed again with the same treatment.....Complete silence. Finally rather perturbed at the whole thing I threatened to get a Lawyer and sue the company and all I heard was dead silence. All this time I could not get any such information from any carrier that a package was being sent to my address.
Then I sent another email telling Mr James I wanted a full refund or my Lawyer would be contacting his company shortly. The next day I get an email from Mr James that he would never rip off anyone and was not a liar saying my package was delivered. I walked outside searching the grounds then emailed him telling him he was a liar and my package was not delivered and again I want my money back. Two hours later I heard a truck outside and the driver asked me is I was the intended person and I said yes. I open the package and damn there was two chargers staring me in the face. I felt a little bad as to the email I sent him so I emailed him back apologizing for calling him a liar but scolded him for suck lousy communication. I mean that was completely unnecessary and completely none professional transaction. I told him the next time we do business together (IF) that the communication has to be much better then what he conducted.
I get an email back from Mr James apologizing for his lack of communication and he will try much harder to resolve the issue. I then inspected the chargers and the 48 volt charger was actually very heavy and I do associate heaviness in this case with quality. One thing that bothers me is the connection to the Anderson plug wires were soldered in the plug not crimped like it should be. so there is this big crimp connector with a little wire soldered in the bottom of it so yes me having OCD on things like this I have to fix that.
So long story short this horrifying transaction turned out good with two fine chargers that cost way less then if I was to but them in the US. I would recommend them but buyer beware and prepared, the communication is pathetic! I do plan on a larger and longer cable properly crimped and soldered lol!
I then get an email from PayPal stating my payment was successful to a hot mail account which I had no clue who this was. This immediately sent me into "I got ripped off" mode and I wanted answers. I emailed Mr James asking him what the deal was yet I received no response what so ever.
8 days later I emailed Mr James for an update......Complete silence. Two to three days later I emailed again with the same treatment.....Complete silence. Finally rather perturbed at the whole thing I threatened to get a Lawyer and sue the company and all I heard was dead silence. All this time I could not get any such information from any carrier that a package was being sent to my address.
Then I sent another email telling Mr James I wanted a full refund or my Lawyer would be contacting his company shortly. The next day I get an email from Mr James that he would never rip off anyone and was not a liar saying my package was delivered. I walked outside searching the grounds then emailed him telling him he was a liar and my package was not delivered and again I want my money back. Two hours later I heard a truck outside and the driver asked me is I was the intended person and I said yes. I open the package and damn there was two chargers staring me in the face. I felt a little bad as to the email I sent him so I emailed him back apologizing for calling him a liar but scolded him for suck lousy communication. I mean that was completely unnecessary and completely none professional transaction. I told him the next time we do business together (IF) that the communication has to be much better then what he conducted.
I get an email back from Mr James apologizing for his lack of communication and he will try much harder to resolve the issue. I then inspected the chargers and the 48 volt charger was actually very heavy and I do associate heaviness in this case with quality. One thing that bothers me is the connection to the Anderson plug wires were soldered in the plug not crimped like it should be. so there is this big crimp connector with a little wire soldered in the bottom of it so yes me having OCD on things like this I have to fix that.
So long story short this horrifying transaction turned out good with two fine chargers that cost way less then if I was to but them in the US. I would recommend them but buyer beware and prepared, the communication is pathetic! I do plan on a larger and longer cable properly crimped and soldered lol!
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