Hello all,
New to this forum and recently became inclined to join due to the subject of this thread. I had been searching for whatever issues are going on with the AltE store as I've had communication issues with them, and I hadn't seen or heard much about whatever is going on with them until now.
I purchased my entire system from the AltE store December of 2021 for my small off grid cabin in Northern Wisconsin. Installed/commissioned September of 2022. Through normal glitches, and start up questions, AltE support was not excellent but above average. Suddenly, now it's as mentioned above. So I shelled out on a system for just south of $10k and I'm out in the cold with regard to support or warranty.
My biggest issue right now is, my system included (4) kilovault plc2100 batteries. (3) of them are working fine. I do have one battery that does not stay in tune (SOC-wise) with the other 3. It lags about 1.6v. I will take up the battery parameter questions on the appropriate thread.
So as it stands, I'm left to wonder why other suppliers of the plc 2100s wouldn't have units lying around that they would be willing to dump for a greatly reduced price since there is now zero support or warranty available for them. I see other 3rd party vendors still listing them in stock and for sale, but still showing full price. I guess I'd be willing to gamble on a reasonably reduced price/shipping cost for just one, as opposed to looking at replacing the whole bank. Perhaps it warrants a phone call to one of these said vendors. Just wondering if anybody on here had any experience with closeout PLC 2100s, or any other insight with what is going on with AltE might be useful information to myself and others.
Thanks
Northwoods-Collector