robcocquyt
New Member
Hi All! First-time poster here!
I have been living off-grid for 5 years now with a 3600 array, a Schnieder Conext 4024 inverter/charger, and a Honda Eu7000 generator for back-up power when the sun isn't shining. Minor hiccups along the way but I've always managed to sort things out.
I recently had to replace the submersible pump in my water storage tank. Like many pumps, it has a significant brief surge and then settles at about 1200w. When the generator isn't running, there are no issues, The batteries and inverter handle it without issues. When the generator is running, however, the pump causes the generator to shut down (presumably because the surge is too big of a draw). This only happens with my little giant 1/2hp cistern pump that is directly under my house. My 1/2hp Gould's pump in my well (150 feet down) does not shut my generator down.
This leads me to load shaving. I am wondering if the load shaving would allow the batteries / inverter to "help" the generator during the pump's surge. If so, I amp wondering what my settings should be. I tried messing around with the settings this morning but, when I hit "save", my generator disconnected but kept running. I have attached a screenshot my admin screen.
One other contributing factor may be that I run the honda in "eco" mode so there is probably a brief period when the pump starts that the generator cannot handle the surge. Turning eco-mode off is not an option....it saves a ton of fuel and works for everything else (including my well pump). My options seem to be: 1. Finding a way to use load shaving to fix the problem (if that is an appropriate use for load shaving) or 2. Getting a new pump with a smaller surge or soft start. Thanks in advance.
*****as an aside, I have now been on hold with Schnieder technical support for 38 minutes to see if I can get an answer from them.
I have been living off-grid for 5 years now with a 3600 array, a Schnieder Conext 4024 inverter/charger, and a Honda Eu7000 generator for back-up power when the sun isn't shining. Minor hiccups along the way but I've always managed to sort things out.
I recently had to replace the submersible pump in my water storage tank. Like many pumps, it has a significant brief surge and then settles at about 1200w. When the generator isn't running, there are no issues, The batteries and inverter handle it without issues. When the generator is running, however, the pump causes the generator to shut down (presumably because the surge is too big of a draw). This only happens with my little giant 1/2hp cistern pump that is directly under my house. My 1/2hp Gould's pump in my well (150 feet down) does not shut my generator down.
This leads me to load shaving. I am wondering if the load shaving would allow the batteries / inverter to "help" the generator during the pump's surge. If so, I amp wondering what my settings should be. I tried messing around with the settings this morning but, when I hit "save", my generator disconnected but kept running. I have attached a screenshot my admin screen.
One other contributing factor may be that I run the honda in "eco" mode so there is probably a brief period when the pump starts that the generator cannot handle the surge. Turning eco-mode off is not an option....it saves a ton of fuel and works for everything else (including my well pump). My options seem to be: 1. Finding a way to use load shaving to fix the problem (if that is an appropriate use for load shaving) or 2. Getting a new pump with a smaller surge or soft start. Thanks in advance.
*****as an aside, I have now been on hold with Schnieder technical support for 38 minutes to see if I can get an answer from them.
