Sol Ark Low Power Mode?

[mvonw]

I noticed in the Sol Ark App (I have a 12K) there is a setting named "LowPowerMode" I don't recall seeing this before, or documented. Maybe something relevant to another model?

 

[robby]

Is this the MySolArk App or PV Pro?
I don’t remember seeing this in PV Pro but then again I hardly use it.

 

[DIYrich]

I'm guessing if load is less than X watts, then you have the option to stop the inverter, and it enters a type of sleep mode, waiting for something to do.

 

[629658]

Never seen anything like that in PV Pro. Interesting though.

 

[mvonw]

Is this the MySolArk App or PV Pro?
I don’t remember seeing this in PV Pro but then again I hardly use it.

It’s in PV Pro under the Battery Settings Page.

 

[Lt.Dan]

I saw it yesterday too. I think it was added with an update to PV Pro.

No idea what it does, or if it even functions.

 

[629658]

That’s new

 

[Lt.Dan]

Alright, who's going to be first to turn it on and experiment?

 

[timselectric]

BOOM

oops lol

 

[Lt.Dan]

Can't put the magic smoke back in.

 

[timselectric]

I would guess that it's a standby/sleep mode.
Someone else will have to confirm that.

 

[Lt.Dan]

Is there patch notes or a changelog somewhere for PV Pro?

 

[RSahan]

These 2 modes were released back in February for Sunsynk/Deye inverters. Explanation video here,

Looks like these 2 options were made available to Sol-Ark by Deye now.

 

[Lt.Dan]

These 2 modes were released back in February for Sunsynk/Deye inverters. Explanation video here,

Looks like these 2 options were made available to Sol-Ark by Deye now.

Watching this video, this looks like a great idea in the middle of the night when the battery has run empty, to shut down the inverter until solar comes back up in the morning. Not a huge savings of 60ish watts at idle or even low usage, but over a long period of time, thats a not insignificant amount of power saved.

Anybody try it yet? And does the firmware need to be flashed first to the newest version?

 

[robby]

I also see a Low Noise setting also.
I assume that is fan noise setting and not electrical noise?
sounds like it’s time to call Sol-Ark.

 

[Lt.Dan]

I also see a Low Noise setting also.
I assume that is fan noise setting and not electrical noise?
sounds like it’s time to call Sol-Ark.

Just tried to call them and everyone is busy assisting other customers. I had to leave a message.

This is the 3rd time I've called them since the system went online, and not been able to talk to someone right away. The last 2 times was several hours. Granted it was same day, whereas other manufacturers I don't hear back from for a week or longer sometimes.

 

[629658]

Just tried to call them and everyone is busy assisting other customers. I had to leave a message.

This is the 3rd time I've called them since the system went online, and not been able to talk to someone right away. The last 2 times was several hours. Granted it was same day, whereas other manufacturers I don't hear back from for a week or longer sometimes.

If I remember right @robby mentioned that Sol Ark is in the process of moving to a new facility so there could be issues with support for a little while.

 

[robby]

If I remember right @robby mentioned that Sol Ark is in the process of moving to a new facility so there could be issues with support for a little while.

Yep, Mid May before things return to Normal.

 

[Lt.Dan]

Yep, Mid May before things return to Normal.

Never got a call back. Do you think I should I expect one tomorrow?

 

[629658]

Never got a call back. Do you think I should I expect one tomorrow?

You know I have had great success emailing them about now and I usually have an answer by the next morning. Support@sol-ark.com I believe