Solar Sovereign (Signature Solar sub) - Impossible to get ahold of

[Goin'Solar]

Well, my un-lucky streak continues with my solar projects.
Can't get ahold of these guys to set up a return/exchange of my dead 18kpv. Called them every day since the EG4 rep told me my inverter was dead and needed an exchange. Now I sit here waiting for a call back. *sigh*

Since the order was fulfilled by Signature Solar, would I be able to call them to honor the warranty return/exchange?

 

[MisterSandals]

Conjuring @SignatureSolarJames

 

[SignatureSolarJess]

Well, my un-lucky streak continues with my solar projects.
Can't get ahold of these guys to set up a return/exchange of my dead 18kpv. Called them every day since the EG4 rep told me my inverter was dead and needed an exchange. Now I sit here waiting for a call back. *sigh*

Since the order was fulfilled by Signature Solar, would I be able to call them to honor the warranty return/exchange?

Hello! If you would like to reach out to me directly at engagement@signaturesolar.com with your name and who you are trying to reach, I will get this taken care of immediately.

 

[Goin'Solar]

Hello! If you would like to reach out to me directly at engagement@signaturesolar.com with your name and who you are trying to reach, I will get this taken care of immediately.

Message sent

 

[Goin'Solar]

Thanks for the assist @SignatureSolar2015

 

[SignatureSolarJess]

Thanks for the assist @SignatureSolar2015

Of course! I'm glad we could assist you. Have a great day!