I think you need to go through my post history if you think that I'm on here 'trumpeting' about how good I am or SS is. I literally help tons of people here, that's all I'm here for. I was simply pointing out to people what had happened in this specific situation. We did deal with OP privately - and then there was a public post made and I feel that it's fair for us to show our side and explain the how, what, and why behind what we are doing so everyone can know what to expect. If you think SS being a transparent company is a reason to not do business with us, or that it's unprofessional, I think you are going to have a lot of people disagree with you on that. As far as letting him inform people here accordingly, how exactly would you expect him to know our profit margins or profit/loss on a specific unit? Anyways, I'm always here to help if you have any questions about EG4 products and happy to help if you do decide to do business with us.