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I had an issue with an SOK 48V100 battery and SOK not responding to my warranty request. Dexter at Current Connected responded and asked me to check a few things on the battery. It ended up that Dexter said he would send me a replacement 48V100 battery. I was happy enough with his response...

Did they single you out for having solar, or did they just raise the fees for everyone? I don’t think it is called net metering if you’re not get paid full retail for the power you send to the grid.

My understanding In Minnesota is anyone with an electrical engineering degree can sit for the master electrician exam without any hours worked, or doing the journeyman test first. My father has an electrical engineering degree and had done a lot of electrical work in high school and college as...

I have a non-working SOK 48V100 battery. It appears the BMS is not functioning properly. How do I get warranty repairs on SOK batteries? I emailed SOK six weeks ago and they responded asking for the dealer name and order number. That is the the last I heard from SOK. I sent a follow-up...

I have decided I am just going to take the broken 48V100 battery to the electronics recycler. My new 48V100 battery has already shipped from Current Connected. It appears I will just have to budget for a new 48 volt battery every year since the first one didn't even make it a year. It will...

I have ZERO interest in building my own batteries. I don't want the hassle of trying to ordering batteries from China and hoping they are good batteries, and not some grade C junk that don't hold a charge. There are a million choices in BMS and the good ones are really expensive. You then...

That protection seems to only apply to warranties three years and less. These batteries have a ten year warranty.

I have to wait until Thursday to be able to get the information needed to get this taken care of. The batteries are heavy for one person to pull out.

I spent quite a few weeks reading here and at other sites before buying things. That is how I found this forum. I didn't just run out and buy what I have.

I tried to BUY a new BMS from you guys to see if that would fix my battery and I think it was James (been a while) said I can't buy parts. If/when I buy more SOK batteries it will definitely be from Current Connected so I can actually get warranty support.

I asked Dexter at Current Connected and he said the batteries generate minimal heat and require no ventilation.

Here is my dilemma: I have a motorhome in which I have a Victron Multiplus II 3000VA 48 volt inverter, Cerbo GX, and two SOK 48V100 batteries. I usually take one long trip every year. When things break I need immediate help to keep the power running in my motorhome. I can't start a two week...

Again, my issue is with SOK, not Current Connected. SOK never told me that 48V100 support goes through Current Connected. They implied they would help me, and then never got back to me. I have been in touch with someone from Current Connected since I started this thread, and they are helping...

I thought I looked in the Cerbo under notifications and didn't see anything. I'll try to remember to check again when I get home.

It sounds like using the Cerbo GX is the way to go. I'll have to see if I can find the the terminal blocks that came with it. I think I know where they are.

Because at least one poster here is accusing me of scamming Current Connected out of a battery.

What should I have done? Waited a couple of years hoping SOK might actually respond to my email and help me? I emailed back and forth a couple of times with SOK and then nothing from them. I emailed them again after four weeks had passed, and then I posted here after two more weeks had passed...

Do forum rules allow mentioning dealer names for issues like this? I can't recall if it is this forum or another one that has such a rule.

I had a Prosine 3.0 inverter that worked fine for a dozen years, but it died. The transfer relay finally welded itself which is a known issue and Xantrex used to offer a repair service for this issue. The relay is long obsolete and getting to the relay requires complete disassembly of the...

The batteries are labeled as user serviceable. What good is a user serviceable battery that you can't get any parts for?

I need the replacement part in order to replace the BMS. I contacted Current Connected and they said they couldn't sell me just a BMS.

I spent the money for replacement gear for my sanity and my mental health. It ruins my vacation when I am agitated the whole time about power issues. I spent a third of my awake time on my last trip trying to figure out why I was having power issues with the inverter. I spent weeks and...

Do any 48 volt LFP batteries have a warranty that is actually of value? It seems like most companies selling LFP batteries will be out of business before the warranty period on their batteries is over. If the company is still in business it seems like you have to take them to court to get them...

Yes, it has a separate AGM battery for starting the generator. A Duracell 34M AGM battery if it matters.

A warranty part. What happens out of warranty, or if I did something stupid to blow up the BMS and it wasn't covered under warranty?

I do have Victron gear. If there are logs I have not been able to find them. I have the Cerbo GX with the touchscreen display. I also have the MK3 USB adapter to talk to the inverter with the Victron software on my laptop. There is a section called faults in the Cerbo GX, but I never seen...

I have a Victron Multiplus II inverter connected to a Cerbo GX. I want to auto start a two wire generator. Both of these units can do the auto start. Is there a recommendation for which unit to use for auto starting the generator?

I just upgraded the firmware on the Cerbo to 3.10 using a USB drive about three weeks ago. I guess I could try doing it again.

I didn't buy from you so it is not your responsibility to fix. I will try to contact SOK directly again.

I shut off the charger on the inverter for the winter along with shutting off the circuit breakers on the batteries for the winter. When I had AGM batteries I would just let the inverter charge them year round. LifePO4 batteries can be damaged by charging under 32F. The temperatures in winter...