SignatureSolarJess's latest activity

@bestconcreteblock Woah.. Whaaat!? I'm so sorry! We do not sell used or refurbished panels.. We will be contacting the manufacturer...

Thanks @TerRob and @SignatureSolarJess , you rock!

They should have provided you a label to return the inverter and it should have the address on it. If you’d like to reach out to your...

You're welcome!

The inverters need to be sent back as part of the upgrade program, and we will also accept any unwanted accessories, but this is not...

I ordered Aptos bifacial panels from Solar Sovereign, ordered Friday night, and they were delivered Thursday - pretty fast turnaround in...

I had a quick call this morning with signature solar on my 6000xp. Call was answered fast. I got a new guy out of training, but he told...

This has been corrected. 7.6kw 10kw 11.4kw have all been updated with latest specs and manuals.

Hey, if you’d like to send me a DM with your name, email and contact at solar sovereign, I will get with the team tomorrow and find out...

First step will be troubleshooting but following to ensure this is taken care of in a timely manner!

Hi again! After examining this matter, it appears there was a mistake made. Our sincere apologies! We do in fact price match the order...

Thank you so much for bringing this to our attention! This shipping price has been glitching out and we have brought this to our website...

You obviously are new to this board. This entire sub forum appears sometimes dedicated to resolving complaints about Signature Solar...

Hi! I'm glad you got connected! If you have any trouble again please don't hesitate to reach out to me directly at...

Hello, does anyone have a way of contacting a person at Solar Sovereign? I ordered the EG4 18Kpv from them last August and now just...

Personal follow up. Connecting via chat and having a call back did work, FYI for others.

Thank you for the tag! I’ll touch base with everyone and make sure it’s being handled :)

@SignatureSolarJess @EG4_Jared @EG4_Jarrett @Markus_EG4 Please help @Bricktop get his system working again so it can be enjoyed. Thanks.

Great :) If you end up feeling like you have to open the unit completely, make sure you give us a call so that we can give official...

No, but after reading this it sounds like I can unscrew the vent cover to get them, so I'll do that.