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I had a quick call this morning with signature solar on my 6000xp. Call was answered fast. I got a new guy out of training, but he told me that at the top of the call and asked if that was okay. I had time, so cool. I thought i had a hard problem, error on internal communication, but he helped...

I got my 18kpv, and I don't have a question so much as a quick thanks. @GRV0423 has been helping me last night and today. Got this setup perfect. Once i get all my panels up and orientated, I won't be using much grid power. Tip of the hat to @GRV0423 for the excellent support.

With the last (still unreleased) firmware update it has not sold back a thing. I've got a smart meter and been checking it.

This was my issue. I don't want any grid between 9a and 9p since I'm on time of use. Using the newest firmware it was pulling from grid like you show. So I went back. Interesting.

Brilliant. Thank you! Can't wait to get it!

This was wildly helpful to me in getting mine setup. Gave Gilbert my info, he logged in, told me what he was changing and why, after asking me what I was trying to get the inverter to do. THEN, he double checked things the next couple of days and texted me if something was off. In one case he...

Force charge times. I used to have it set to 9:02pm to 8:58am and it worked brilliantly.

He wants an 18kpv, my friend! I love it and ordered a second one. The last firmware- being tested - was the key for me. I haven't had a problem with energy to the grid since!

I've played a bit with this, but not gotten it to work. I think it's something with the settings. @Will Prowse that would be a great video!

Edit: to add to my experience, @SignatureSolarJess just let me know my 18k has shipped. 28 hours after I called with the failure. Seems quite excellent to me.

Anyone know if this (EG4 PowerPro WallMount AllWeather Lithium Battery) is compatible with my current eg4 LL swrver rack batteries?

I have 6 eg4 LL batteries. About 54 volts.

That is true, I think. Grid assist doesn't seem to work for the zero export to work.

Gilbert had to move mine back to 1110, now it works fine again, but I experienced the same after updating. Perhaps some notes on which version to use depending on use case.

Thanks! I have the 6 pin. I'm on the road until Friday, but when I get back I'll try 64 again and shoot ya what it says. Thanks!

I totally agree. They have been fair and reasonable with me. More than that, many of them are quite fun!

I just ordered a eg4 18kpv and 30kwh of eg4 server rack batteries. I see the eg4 18kpv has two inputs for the batteries. Do I just connect one to the bus bar on the case, or two?

fAAB-1111 is the one that works best for me.

I saw Wills video on the powerpro budget model. I already have 6 eg4 LLs. I'm wanting to add on, and was just about ready to buy 3 more server rack batteries, but I really like the power pro. Will communication work between the two?

I'd also like to mention that my experience with SS has been quite good. No one likes an inverter to go out. But, mine went out yesterday. About 30 minute wait for tech (Gavin) and then we spent 45 going through everything. Was sent to resolutions- (Chris and Jonathan) and they worked with me on...

For sure! On the phone it sounded easy enough. Had to Send some photos, which I did right away. But we shall see. Really need it fast, though.

I updated my inverter to fAAB-1312 firmware. Prior, I had the inverter set to shut off grid power at 8:58am until 9:02pm. (Time of use rates). Since updating, however, it continues to pull from the grid between those times. I'm back to flipping the breaker that feeds the inverter. Did the logic...

Fascinating. I just had the same experience. 18k was running for 7 or 8 months flawlessly, the suddenly a couple of days ago batteries were giving an error. I got to troublesboot with them quickly, though, and concluded shorted DC bus, which they also told me was really uncommon. What I don't...

Was anyone able to get this to work? I can't get the Tigo information to show up in EG4 monitor.

I'm running firmware fAAB-1111. Works brilliantly for me. I had upgraded to a newer one a while back, but it was feeding back to the grid so Gilbert logged on and put me back to where I was. I'm wondering if there is anything I'm missing by not grabbing a new firmware now. Just hesitant since...

I've suddenly started having problems with one of my eg4 LL batteries. On Monday my 18kpv ended up with a short on the dc bus. While waiting to get a new one I was updating the firmware. All was going well until this battery. Below is what I see when I plug it in and rum bms tools. I got the...

Thanks. I'm getting the same errors. Though the lcd screen shows "standby".

@Markus_SignatureSolar @SignatureSolarJames I just installed my 18k. How do I get the firmware update for no grid export?

I just got my new eg4 18kpv and am trying to setup the dongle. It asks for a customer or installer code. Anyone know where I can find that?

It is exporting to the grid.