Recovering EE
New Member
I unboxed a brand new EG4 PowerPro Battery that arrived on a pallet with a 6000XP and various installation stuff. I removed the "top" (large face) of the wooden crate (that corresponds with the front of the PowerPro), and the "end" of the crate (that corresponded to the bottom of the PowerPro) by bending the metal tabs. I then removed the packing material from around the PowerPro, as well as the stapled blocks at the bottom of it, that kept it from sliding around in the crate.
I slid about a third of the 300 pound PowerPro out of the crate and stood it up on its rubber feet. (It was surprisingly not as difficult as I expected for a 68 year-old man.) As I was standing it up, I heard what sounded like a nut or a screw rattle around and fall to the bottom of the PowerPro, inside it's case.
Needless to say, I hesitate to mount this thing on the floor/wall until I resolve this issue.
My question is...how easy is it to open up the PowerPro's case in order to see what fell down and from where it came. I.e. has anyone opened up one of these beasts, how easy/hard was it, and (Signature Solar?) will I void the warranty by doing so.
I *really* don't want to ship this thing back, unless I absolutely must. Doing so would set my project back by about four months.
Thoughts and recommendations?
I'm hoping that SS will chime in, too.
TIA
I slid about a third of the 300 pound PowerPro out of the crate and stood it up on its rubber feet. (It was surprisingly not as difficult as I expected for a 68 year-old man.) As I was standing it up, I heard what sounded like a nut or a screw rattle around and fall to the bottom of the PowerPro, inside it's case.
Needless to say, I hesitate to mount this thing on the floor/wall until I resolve this issue.
My question is...how easy is it to open up the PowerPro's case in order to see what fell down and from where it came. I.e. has anyone opened up one of these beasts, how easy/hard was it, and (Signature Solar?) will I void the warranty by doing so.
I *really* don't want to ship this thing back, unless I absolutely must. Doing so would set my project back by about four months.
Thoughts and recommendations?
I'm hoping that SS will chime in, too.
TIA