bphogenson
New Member
Happy New Year! We had a LuxPower 12kw, model LXP-LB-US-12K, inverter installed in our home about six months ago. Before December, it had been working perfectly. About one month ago the monitor system, either web on laptop or the screen on the inverter stopped reading the power to and from the grid or the power to the home. The power between the PV, batteries or the backup to the home seems to read correctly. I have attached two photos taken from my laptop monitor. The photos are about 5 minutes apart. The photo with the PV at 7993w is with the grid turned off, note that it shows 3568w going to the backup home. The photo with the 10284w is with the grid turned on, note that it does not show power going to the home. The home was using the same power in both photos and the power to the home functioned perfectly. We have updated the firmware to the latest release after this problem started and it did not help. Please let me know if you have any thoughts on our inverter problem. Thanks