SignatureSolarJess
Customer Experience Excellence Liason
- Joined
- Nov 21, 2022
- Messages
- 481
Hi again! After examining this matter, it appears there was a mistake made. Our sincere apologies! We do in fact price match the order total of any other company. The associate did price match the item but did not think they were to include shipping in that price match. This has been addressed with the associate and re-iterated to the entire team to ensure it doesn't happen again!