Sillyputty
Solar Enthusiast
- Joined
- Jul 21, 2020
- Messages
- 188
I've had one order for 280Ah cells on AliExpress which I was refunded for after non-receipt, and one order pending receipt from Alibaba. In both cases I've been charged a separate "transaction service fee" by the website (not the vendor) of around 3% which was added after the fact to the credit card. The fee isn't listed in the contract or on payment to the vendor, but rather "tacked on" after the fact - i.e., if I agreed to $1000 for cells shipped to USA with the vendor the vendor would accept that payment amount, but my credit card would show $1030 charged, with no breakdown of that transaction fee anywhere on the order or the contract. Later on I did find that there is an invoice hidden in the order details (again, after the fact) outlining that Singapore E-Commerce is billing me for this.
In the Alibaba case, the only notice of any fee is found in the Trade Assurance contract which notes that there are "No hidden or recurring fees. A 3% transaction fee is charged to the seller per order (tax exclusive), and nothing else."
The credit card doesn't have any "transaction fee" associated with these orders, so this seems like just a way for Alibaba to get a fee while saying otherwise.
Is anyone else getting these after the fact fees from Alibaba or AliExpress?
In the Alibaba case, the only notice of any fee is found in the Trade Assurance contract which notes that there are "No hidden or recurring fees. A 3% transaction fee is charged to the seller per order (tax exclusive), and nothing else."
The credit card doesn't have any "transaction fee" associated with these orders, so this seems like just a way for Alibaba to get a fee while saying otherwise.
Is anyone else getting these after the fact fees from Alibaba or AliExpress?