Well ...
TL/DR
I didn't go ahead, pricing changed at the 11th hour at order time and wouldn't commit to put into wiring on the order items offered in chat.
Longer Version:
I got to the point of having an order created by their sales person (Wenny Yuan) and things started to get a little loose and fast....
The competiive DDP pricing I mentioned went away, well it changed to DAP and they were hoping I wouldn't notice. So when challenged the excuses started. They magivally found a solution / alternative logistics shipping company but higher price. Now pretty much aligned to everyone else who quoted me. So likely a bait and switch approach.
Factory (EVE manufacturer) test data results for the actual cells being sent - cause some cracks to also appear in the sales approach.
Then I started to ask that the quotation to be corrected and to capture in writing some of the items agreed to in the chat.
Basic things like:
Change to Sea Freight, Land Freight is only at the end, Door-to-Door.
Change to DDP - fees and taxes charges will be deducted from the Order Value as a part of the Alibaba Trade Assurance Process in conjunction with any associated Payment Method used.
Update the Shipment Departure date to: 3 days - from the incorrect 30days.
Add to the Notes:
•30-35 days logistics transit time
•Brand New, A-Grade EVE LF304 304Ah with Original QR Code. [no B stamp]
•before delivery/dispatch, your cells will also be all tested and matched (our shipping standard)
•XiHo Energy Factory Test Results (in lieu of EVE Factory Results) Detailing: Measured Capacity, Voltage and Internal Resistance matched the actual serial numbers for my delivery.
•Internal Resistance: Confirmed as - ≤0.2mΩ and not ≤ 0.5mΩ
•Inclusive of laser welded studs to Cell terminals
•No local warehouse, Trade Assurance Full refund if products don't meet the agreed quality
They agreed to a sub set and resisted heavily for many. They would not detail or elaborate around the recourse or compensation for any cells which didn't meet their claims for quality. Wanted that in writing to have a small chance to have Alibaba Trade Assurance side with me - which is typically not the case.
They revealed the did have EVE lf304 cells available which did have the factory test data available but for a US$137 ++ per piece price. So another inflation attempt. Bait and switch.
Offered to test each individual "lower spec no Factory data cell" for US$2 per cell and send a video for each.
Kept insisting to trust them, standard one sided approach. Challenged to put things in writing un did them in my mind. I would avoid.
www.xihobattery.com
xinghongenergy.en.alibaba.com
