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  • Post in thread: EG4 new AIO rated 12K output and 18kPV aka "EG4-18Kpv-12LV"

    I’ll add mine too at 30 days of monitoring about 35 total days of use had a dongle issue. I need more of everything ha.
  • Post in thread: EG4 6500kw system won't provide 240V

    With AC power on they generally stay but trying on battery quickly before it shuts off seems to be a crap shoot whether it takes or not.
  • Post in thread: EG4 18kPV Q+A general thread

    No I couldn’t get it to change charge settings. It ended up being my cut off setting being too high as soon as i dropped it it started using the battery again. Yes it automatically switched to battery with no grid. I just updated the firmware on my batteries and switched to closed loop now thou...
  • Post in thread: Well pump problem with EG4 18kPV

    What’s the frequency set on the inverter. Seen some had issues where factory default was 50 and didn’t get changed.
  • Post in thread: EG4 18kPV Q+A general thread

    I wish would get get a faster sampling rate. After using solar assistant and emporia vue the refresh is horrible on this you get to see what it thinks it was using for that second for several minutes I find myself checking my emporia for verification several times a day the eg4 monitor will show...
  • Post in thread: 36KW water heater? How could you even...

    My HPWH is in the laundry room with the inverters so they have a mutually beneficial relationship. Sometimes in summer I just start running hot water to help cool that room down maybe a week or so in winter will it actually get cold in there.
  • Post in thread: Eg4 18k owners: any heat issues?

    I can tell you the amount of heat generated in my laundry room where it is located is significantly lower than before with the 6500's.
  • Post in thread: EG4 6500EX Problem

    At any point did you have both connected to the pv at the same time? By that I mean paralleling the one pv to both inverters.
  • Post in thread: Testing EG4 6000XP AIO inverter.

    Okay peaked my curiosity when Will mentioned it in his video cause it could supplement mine just enough to be able to put my 18kpv in "off grid mode". My wife somehow can get it up to 15kw when she's home alone ha. be a lot cheaper then adding a second when i don't need that much.
  • Post in thread: EG4 6500kw system won't provide 240V

    I found with AC power in on it doesn’t drop out of standby time like all other inputs. Only way I’ve ever been able to make them stick. My 2p2 loses all its settings on power downs so I’ve gotten pretty good at resetting it.
  • Post in thread: EG4 18kPV Q+A general thread

    He did last night on a separate post and he got my account set up for me my issue is getting it to actually connect to my hotspot so can connect to the cloud. I got it to recognize it and I entered the password and was able to see it saved via the web interface just it never actually connects to...
  • Post in thread: EG4 6500kw system won't provide 240V

    Too late already took the upgrade so no warranty anymore they are just back ups now and I know how to work around. I should have rma’d it first but impatience got me first. I may eventually send it in for repair but for now it’s okay.
  • Post in thread: EG4 18Kpv Upgrade Program?

    There is another thread with the link posted but its also in the YouTube video they posted on their channel in description. Just fill out the form and they will call you they called me next business day and emailed me a quote, I ordered mine this morning.
  • Post in thread: Testing EG4 6000XP AIO inverter.

    Have you tested AC coupling to your 18kpv yet?
  • Post in thread: Solar assistant: do you use it?

    I miss my SA I am unable to use it now with my 18kpv due to the using the cellular dongle so really hoping for a future hard wire option. I am slowly learning to deal with the slow refresh rate, SA just spoiled me to seeing what was actually going on not just a periodic snapshot.
  • Post in thread: EG4 18k firmware update failure

    You can leave the app after you download it. I only was able to do one update before switching dongles but that's how I did it download then connect then go back in the app and do update. Are you able to local connect at all? I wouldn't be surprised if you had a bad dongle thou because i spent a...
  • Post in thread: Need backup to my backup plan.

    I took the upgrade offer on the 18kpv and mounted it opposite my meter and i am leaving the 6500's in place as "backup".
  • Post in thread: EG4 18kPV Q+A general thread

    From not having my monitoring software working for about a week while unit was running ive noticed the info at the top is based on what the inverter has seen and the graphs are from what the monitor has recorded. So if your monitor wasn't connected at some point the info could be slightly different.
  • Post in thread: EG4 6500EX Problem

    Just out of curiosity how do you have your pv wired to and from the imo disconnect. A pv short can short out the dc bus and cause batteries to trip also. I learned this the hard way myself.
  • Post in thread: What would you add to the EG4 18Kpv LCD main screen

    Import instead of export. Or option to select.
  • Post in thread: EG4 6500kw system won't provide 240V

    Yes I said that above I referring to paying them to repair.
  • Post in thread: Thermal imager

    I have the seek there is one on warehouse deals for $185 regular is $204. I have nothing to compare to it does everything I need thou. I assume the warehouse deals one someone used it for 1 thing then sent back.
  • Post in thread: EG4 18kPV Q+A general thread

    Anyone had luck connecting their dongle to an iPad hotspot. It’s my only option currently looks like may have to get cellular one as I’m not having any luck. I can connect locally to the dongle so I assume that means it works fully.
  • Post in thread: EG4 6500EX Problem

    I will let others help you further diagnose but I am fairly certain you shorted the DC bus by paralleling the PV . I only say that because in my beginner stupidity I did the same.
  • Post in thread: Why are my LV6548s going to bypass?

    My SA did this randomly last week I had to go in and change my voltage settings on back to battery to get it to switch back over. I could not even get it to manually switch it would just stay in grid mode. after a couple days I noticed it was back to using the percentages I had set in SA. I know...
  • Post in thread: EG4 18kPV Q+A general thread

    My discharge is set at 250 shortly after that it was pulling 10kw from the batteries then about an hour later after pv was done it went back to grid and never again pulled from battery I went out and killed grid breaker and made it discharge till midnight to get it down for charging back today...
  • Post in thread: 18kpv settings help

    You are going to see some export more so on the screen than what it actually is doing its more of a net zero export than a true zero which is pretty much impossible. The only way to do it as posted above is off grid mode.
  • Post in thread: EG4 18k firmware update failure

    Can you connect to the dongle thru Wi-Fi first before going into the app. When I had my Wi-Fi dongle I never could get it to connect to Wi-Fi but I always could connect to it locally. I have the cellular one now so that's not an option anymore.
  • Post in thread: Warning - Do Not Use SolarWorld, LLC from Kemp, TX

    We installed a vacuum furnace one time and every time it went to start up it would trip the 3500 amp breaker and blow the fuse on the pole after some research turns out the manufacturer decided it was a good idea to drill all the entry holes directly above the soft start in the cabinet. This was...
  • Post in thread: 18kpv settings help

    Apple doesn't have it last I checked for an update wasn't one yet.
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