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diy solar

Amazon Sucks Big-Time!

No offense but the BBB is a private for profit review company and frankly a scam themselves. Filing a complaint with them against amazon mean absolutely nothing. Now the federal trade commision or something might mean a tiny amount.
[/QUOTE Yep, I also have been unable to see how BBB could function as an impartial entity.
 
Yep, I also have been unable to see how BBB could function as an impartial entity.

Impartial in what way? They report. They don't mediate or judge.

What you file will be public. It's a centralized location to find public filings and statistics. That's it. It impartially publishes your filing. There is no subjectivity in its process.
 
I just ordered directly from Battleborn because Amazon cancelled my batteries, and guess what? Ronnie just gave me $100 off 2 batteries!!! I'm stoked! So it was a blessing in disguise. He also said they don't charge tax or shipping! I mentioned Will's name, so that could be why he gave me the discount. I told him Will has their website linked on his website. Everyone else taxes California. :) I'm going to start a new thread telling people about Battleborn and maybe they will also get the discount?
 
No offense but the BBB is a private for profit review company and frankly a scam themselves. Filing a complaint with them against amazon mean absolutely nothing. Now the federal trade commision or something might mean a tiny amount.
I tried everything to resolve an issue I had with Best Buy including contesting the charges. The card company sided with Best Buy. Finally I posted my story to the BBB and within 24 hours the corporate HQ contacted me and fixed everything. So YMMV. I just wish I had started there instead of wasting two months down other avenues.
 
I tried everything to resolve an issue I had with Best Buy including contesting the charges. The card company sided with Best Buy. Finally I posted my story to the BBB and within 24 hours the corporate HQ contacted me and fixed everything. So YMMV. I just wish I had started there instead of wasting two months down other avenues.
It can impact their accreditation. I wish I understood it better because I suspect their BS reply to my complaint ultimately got it marked "resolved". I can't even find it anymore even though I have the complaint number.

Need to see if there is a way to make sure it doesn't get marked resolved unless it is truly resolved.

Glad yours worked. While Amazon gave a bogus response to mine. the fact that they did respond showed they were concerned about BBB accreditation. So, it does matter and is a potentially useful tool.

I did email the BBB today to inquire on the status of my complaint I filed Feb 2018.
 
I tried everything to resolve an issue I had with Best Buy including contesting the charges. The card company sided with Best Buy. Finally I posted my story to the BBB and within 24 hours the corporate HQ contacted me and fixed everything. So YMMV. I just wish I had started there instead of wasting two months down other avenues.
I am planning on doing that hopefully tomorrow. I am beyond busy, trying to get rid of my stuff so I can leave CA. I am also having to look for the components all over again. Thanks.
 
It can impact their accreditation. I wish I understood it better because I suspect their BS reply to my complaint ultimately got it marked "resolved". I can't even find it anymore even though I have the complaint number.

Need to see if there is a way to make sure it doesn't get marked resolved unless it is truly resolved.

Glad yours worked. While Amazon gave a bogus response to mine. the fact that they did respond showed they were concerned about BBB accreditation. So, it does matter and is a potentially useful tool.

I did email the BBB today to inquire on the status of my complaint I filed Feb 2018.
I hope you have better results.
 
I tried everything to resolve an issue I had with Best Buy including contesting the charges. The card company sided with Best Buy. Finally I posted my story to the BBB and within 24 hours the corporate HQ contacted me and fixed everything. So YMMV. I just wish I had started there instead of wasting two months down other avenues.

Thats cool. But they basically let any complaint through then have the companies pay them to erase complaints.
 
In case you haven't seen my newest thread, I ordered from Renogy today, thought everything was cool. They took my money, called me and said they needed me to fax them my signature, then 2 hours later, they said they were out of stock and won't be in until mid December...
 
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Wow thats odd. I can say I never had this issue in what 15 years. I wonder ifnyoure being flagged by your bank or something?
 
Wow thats odd. I can say I never had this issue in what 15 years. I wonder ifnyoure being flagged by your bank or something?
Very odd. I've never had these issues before either. I called the bank this evening. Charges seem okay, (they split up charges, so I don't understand what they are yet, probably going to refund me after they receive things back). I feel flagged at this point.
 
You are likely flagged. The US has pretty lax security on credit card transactions (I mean, Canada had Chip+Pin about a decade or so ahead of the USA.) On top of that, a lot of institutions are getting hacked lately. When they think they've been hacked, they'll just flag every account holder and have computers double-check everything, rejecting anything suspicious and then (maybe) getting in touch with you. But if they're not certain that they were hacked, best to save face and not send out a notice.

Seems like for whatever reason, they are being extra stringent with your transactions.

I have ordered from Amazon for years now up in Canada. They're really nice. Direct shipping from them is incredibly fast, they're one of the only companies that delivers on weekends (everyone else is M-F), they offer free return shipping, and often their prices are the best by more than 5%. I don't have anything bad to say about them, other than their product search sucks. You're relegated to looking through stuff page by page. Also, most Amazon sellers don't bother to offer their products in Canada, or just use placeholder shipping methods. It's very common to see something like one of those fridges say $1238.54 CAD + $354.80 shipping. Absolutely insane pricing on products warehoused in the US.
 
You are likely flagged. The US has pretty lax security on credit card transactions (I mean, Canada had Chip+Pin about a decade or so ahead of the USA.) On top of that, a lot of institutions are getting hacked lately. When they think they've been hacked, they'll just flag every account holder and have computers double-check everything, rejecting anything suspicious and then (maybe) getting in touch with you. But if they're not certain that they were hacked, best to save face and not send out a notice.

Seems like for whatever reason, they are being extra stringent with your transactions.

I have ordered from Amazon for years now up in Canada. They're really nice. Direct shipping from them is incredibly fast, they're one of the only companies that delivers on weekends (everyone else is M-F), they offer free return shipping, and often their prices are the best by more than 5%. I don't have anything bad to say about them, other than their product search sucks. You're relegated to looking through stuff page by page. Also, most Amazon sellers don't bother to offer their products in Canada, or just use placeholder shipping methods. It's very common to see something like one of those fridges say $1238.54 CAD + $354.80 shipping. Absolutely insane pricing on products warehoused in the US.
But the thing is, why would they send me just some of the order? It seems you should send all or nothing, if there was a hack. You are being fleeced at those prices!
 
...why would they send me just some of the order? ...
Probably because you're buying from "sellers on Amazon" rather than buying from "Amazon". I've always found Amazon to be great, they provide a lot protections for buyers.
 
Probably because you're buying from "sellers on Amazon" rather than buying from "Amazon". I've always found Amazon to be great, they provide a lot protections for buyers.
Oh, I didn't know there was a difference, since I have only used Amazon 2x in the past 15 years for a couple little things. Glad you had a good experience.
 
Amazon is a monopoly just like Google. They need to be broken up.

I'd say that is the only good explanation on why they are the only eCommerce site I know of that requires you to give them a credit card before they will estimate shipping.

I just tried to retest this to verify it hasn't changed in an incognito window (so I was "anonymous"). It would not even allow me to add to cart without giving a valid phone number. So, I could not even get far enough to verify if I could get a shipping estimate without entering a credit card number.

EDIT: With same browser, I tried to add another item. It let me. But, when I tried to view my cart, wanted me to log in or create an account, which required an email or mobile number. I didn't get passed the email verification, so I changed it to a valid email address I could receive email to:

1573823477267.png 1573823671219.png
It then wanted my full valid address for shipping. Not just a zip code to estimate. OK, so I gave it Investigator Joe's address. And... we're back to it demanding a phone number. Still no shipping estimate, even though it has far more the info it needs to provide it.

I gave it Investigator Joe's phone number, which didn't have to be a verifiable mobile number this time. And finally, got a shipping estimate so I can compare the true cost of this item to the thousands more just like it:

1573824262530.png

Congratulations, you no longer need to give them your credit card number to get a shipping estimate. You do have to give them a valid email or mobile number which you have to receive their code at, your full address, and your phone number if you gave them an email the first time.
 
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