VanDu
New Member
Last night I turned off my Telsa charger using my phone app. My EG4 6500EX-48 and LifePower4 batteries all faulted out. I have been using my system to charge my Tesla for the past year with no problems. I tried turning the system back on and the batteries make a clicking sound and then fault out. I can turn on my inverters using my solar array but cannot turn on any loads. I read on the forum similar problems happening to others with a similar set up but now posts showing how things were resolved. I tried updating my firmware on my batteries but when I click on the Get Boot Information button it shows Boot Failed in the status on the bottom of the screen. I have 2 questions: 1) what would cause my system to shut down and now allow me to restart it; 2) what would be causing the issue with the error when attempting to update the firmware. I put the dip switches on 0 (all down) and disconnected the positive and negative power cables and RS485 connectors. Please let me know if there is a resolution. Also, I contacted SS to get the new preloaded EG4 LifePower4 firmware gadget and they told me they were not currently available but would let me know when I could get one. Crickets!