They are using a CM (contract manufacturer). He indicated he wants to keep them from having other customers by saying this:
"We need to keep that confidential as others would want to use the them."
That's not saying others would use MNS IP, it is saying MNS wants to block the CM from new customers.
There are ways to find out where it is being built so the "secret" won't last long. I suspect the statement was intended mostly to create an aura of exclusivity and exceptionalism about the product, not so much about the CM actually being secret or captured.
Mike C.
If you hire a contract manufacturer like Foxconn, etc., you shop around the marketplace and do your research. Then you make your best decision. The same way you found them and contracted with them to build your product, just like Apple with it's Iphone other companies and start ups will find them too. The contract manufacturer is not in hiding and in fact attends trade shows and has a sales team. If it was disclosed in this thread who the company is that is building and assembling the product, then at most a competitor would gain is a very small head start. Once this product is in the marketplace, it can be figured out who is doing the build and assembly. Unless they will sell a white label version with no support and maybe no firmware, what good is it?
There is a very popular 12k 18k PV inverter being sold in USA. The product is good, but the level of tech support needs improvement. There is delayed indirect contact with actual engineers of the designing and building company and there is no ability to perform any onsite testing of the product or even send field equipment to the site to be used in remote diagnostic testing.
I think what Midnite offers will be a solid product they can support. On site support would be great too. They have that history.
I think it would be to the advantage of Midnite Solar to recruit and train persons to serve territories in the capacity of onsite tech support for the inverter after installation. They could troubleshoot at the request of tech support, perform field upgrades and direct testing and facilitate RMA's when needed. The onsite persons would be in the form of independent contractors on call which is a format many corporations use today.
Imagine if this tech person was trained in Sol-Ark/Luxpower/Midnite/SMA inverters, how much that could help the solar community.
What Sol-Ark offers is a technical support group that is pretty much at or equal to the engineering level of that inverter so issues can be solved with a degree of deductive reasoning that works. That alone is worth something.